Jawbone UP24 could not sync nor pair with mobile phone

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I got this problem with my Jawbone UP24 but I could not go to any retailer as it was a gift purchased in US while I’m currently located in Singapore. So, this is what I did and you can do as well.

I contacted Jawbone support via email at support@jawbone.com.

Here are some quick troubleshooting steps that were suggested to test to know if they can fix your problem.

 

Troubleshoot steps 1 – Reinstall

1. Make sure that your device is connected to a network.

2. Restart your iOS device (just power it off, and then back on).

3. Quit out of all open apps, including UP.

If you’re using iOS 7:
– Double click the Home button to bring up your app cards, then swipe up on each app to force quit.

If you’re using a previous version of iOS:
-Double click your Home button to bring open the tray of all running apps.
-Press and hold on each app icon until red minus signs appear.
-Tap each red minus button to close each app.

4. Turn Bluetooth on your device off and back on.

5. Reopen the UP app. Syncing should start automatically. If it does not, press the mode button on your band to initiate a manual sync.

6. If you’re still having trouble syncing, we can try uninstalling and reinstalling the UP app. (This won’t erase any data!) To uninstall, tap and hold on any app icon until the apps start wiggling. Then, tap the X button that appears on your UP app. To reinstall, head back to the app store, search for UP by Jawbone, and download.

After you’ve reinstalled UP on your device, you’ll sign in using the email associated with your UP account. Once you’re on the home screen of the app, click Add a new band to pair with your UP24.

7. You can also try to sync your band on a friend’s device – just make sure you log in using your own UP account first! This will help us better isolate the issue, and confirm if the band can no longer sync, or if there’s a factor on the secondary device contributing to the difficulties.

8. It’s also important to make sure your band is up to date with the latest firmware, as firmware updates will often resolve a variety of issues. Please check for any available updates at www.jawbone.com/up/updater and, if applicable, follow the steps to update.

9. PLEASE NOTE: once the update completes, allow the band to charge fully until the Sun status light glows solidly, and then sync the band to your phone before removing UP24 from the charger.

If all else fails, continue to the next troubleshoot step…

 

Troubleshoot step 2 – Soft reset

1. Start with the UP connected to the charger, but DON’T connect the charger to a power source.

2. PRESS + HOLD the button on your UP as you plug the charger into the USB port on a well-powered computer.

3. Release the button on your UP. You will see the Sun and Moon status lights cycle back and forth, and then the Sun will begin to slowly pulse, indicating that the band is charging normally.

4. Allow the band to charge for approximately 80 minutes, until the Sun status light changes to a solid light.

5. Remove the UP from the charger – you’ll see both lights flash once off the charger.

6. Launch the UP app. Allow it to fully open, then plug in your band. The sync will start automatically. (If you’re using an iOS device or UP on an Android device, swipe to the right menu screen and touch Sync Now; if you’re using an Android device with UP24, press the mode button on your band to initial a manual sync.)

For more information about the soft reset, watch the video tutorial below or please see this link: https://jawbone.com/kb/articles/425.html

7. When pairing your band, make sure you are at least 33 feet away from any other Bluetooth device, otherwise your band will try to pair to it. Once the app finds the band then just tap the button very gently to pair.

8. If the band still does not pair then try deleting the app, power cycling the phone and re-installing the app.

9. Force close the UP app ( press the home button on your iPhone twice, a list of running apps will appear, please swipe all the apps upward towards the top of the screen to close them.

10. Power cycle your iPhone ( Press and hold the power button and the home button on the phone, keep holding them till the phone powers off, ignore the swipe to power off prompt.

11. Turn the phone back on, and re-install the UP app.

12. Sign In to the UP app.

13. Once you’re on the home screen of the app, click Add a new band to pair your UP24.

14. On the next screen, you will see Wake Up the Band. Press the button. Then click on Next.

15. On the next screen, you will see “Looking for Band”. Then, once your band is detected, you should see “Found it”.

16. As soon as you see “Press to Pair”, VERY GENTLY tap the button.

 

If this fails as well, the support staff will look into a warranty exchange for you to be done at your local retailers. However, I went to one of the retailer and was advised to go to the main distributor.

For the one in Singapore, head over to their service centre at the address below.

You do not need to make any appointment before heading down but you may want to check with them if they have the size and colour that you want. Initially, I was told that they only had black but subsequently got me the same colour as my original orange unit. My unit was certified dead. So, I got my warranty exchange within half hour.

Digital Hub Pte Ltd
150, Ubi Avenue 4, Level 4
Singapore 408825

Tel: +65 6512 9206 / 6307 9710

Operating hours:
9am – 5 pm Monday – Friday (Lunch: 12pm-2pm)
9am – 12pm Saturday

Red Velvet Cupcake Baking Class @ Big Fun Kitchen, New Bridge Road

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A random search for baking class through Groupon deals caught my eye on Red Velvet Cupcake Baking class. I was initially attracted to the reasonable price then to what will be taught. ^_^  It was my first time attending a baking class at Big Fun Kitchen. From the many classes I attended, no expectation whatsoever.

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The location is convenient with easy to follow maps on their website. Either that or you can google map it yourself. The classroom is bright and clean, making anyone there feeling comfortable especially with the 2 friendly chefs, Ricky and Rick, and Cindy, the administrator (I think).

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All ingredients are pre-prepared and provided to us for mixing. Some ingredients are to mix from raw, some are pre-mixed for adding. Well, although everything was prepared, a recipe is given to us for reference or note taking. I like how the recipe lays out where all ingredients are in weighing measurement. This is because I feel that the difference you get from using measuring cups or spoons is more than weighing the materials.

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All we need to do is mix the ingredient from butter to batter. Step-by-step instructions will be given by Ricky. While you are busy exercising your arms, the whole team of 2RC (Both Ricky and Rick, and Cindy) will go around the class to help you out. They will confirm if your batter is ok or more work.

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The baking process is done by Rick. While the cupcakes are being baked, Ricky is all up for Q&A sessions. I find myself learning a lot from them but would also provided that you do ask your questions, whether stupid or not.

The recipe provided also comes with vanilla cupcake with salted caramel frosting. As for the vanilla cupcake, is already baked for you. What we need to do is decorate them.

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You can decorate with either salted caramel frosting or cream cheese frosting and some sprinkles. You don’t get to see or do the frosting but it was fun decorating. It would be nice if I could see how the frosting are mixed or prepared. Now, that would be up to your own experiment or maybe you can search on youtube.

The salted caramel frosting can shape better than the cream cheese frosting because the cream cheese melts rather fast. So, it is very important that before you use the frosting, you have to chill it for 15-30 minutes.

I had fun! Have you?

 

Location:
277, New Bridge Road, #02-01
Singapore 088751

Tel: +65 6536 6759

Email: info@bigfunkitchen.com

Website: http://www.bigfunkitchen.com

Kampung “Adidas”

What is Kampung “Adidas”? A new “Adidas” shoe model? Nope, it’s not. It’s rubber shoes made in Malaysia.

“Kampung” means village in Malay. Many villagers and now, many people who hike in Malaysia knows or wears this. Why “Adidas”? I was told that the shoe design used to have 3 lines like Adidas. Hence, the combination of Kampung “Adidas”.

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Nowadays, it does not only sells the most convenient design (just slip-on) like the one shown in the photo above but there are other designs with shoelace and knobs on the soles, and more feminine design for woman.

This shoe is suitable for hiking, especially going through streams or muddy terrains. You won’t need to worry about the soggy feeling of your sneakers nor your sneakers will smell after a long walk nor headache of cleaning your sneakers from wet or dried mud. Just a rinse and wipe or let dry and you are good to go again. It’s sole grip on land and rocks is good, then especially when it’s new. After getting used to it, you will have more confidence stepping on wet rocks around streams (except those smooth or algae covered rocks, you will still need to becareful or avoid).

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Here is where I got my pair at Serendah, a stop-by for breakfast before heading to Sungai Chilling, Kuala Kubu Bharu. It is priced at RM8.50 per pair but our bulk purchase got us RM0.50 discount each.

Fook Hing Loong
3, Lorong Kampung Dato Harun,
Serendah, Selangor, Malaysia.

Differences: Alishan Fencihu ginger tea vs Black Gold Legend ginger tea

There are many brands selling around Taiwan. Some sells only the original and some sells it with various flavours. For this time, I have tried this. How is it different from the more famous brand, Black Gold Legend?

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At first look, they are both main in Taiwan. From the main ingredients of ginger 老薑 and brown sugar 黑糖, Fencihu’s (left) ginger is from Taiwan but sugar is from Okinawa, Japan and Black Gold Legend’s (right) both ingredients are from Taiwan.

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Inside the pack, both cube sizes are different. Fencihu (left) ginger tea cubes are cut in different sizes with recommended water required is about 400-600cc. So, sometimes it’s rather hard to estimate the amount of water you need for the size that you took. So, you can start with less water and then add more to your taste. Something you need to adjust everytime. As for Black Gold Legend (right), they are additionally packed into small cubes of the same size with recommended water required is about 400cc. You can get back to about the same taste each time.

After making both into drinks, they look the same – Black.

Taste – different. I didn’t previously like anything with ginger but Black Gold Legend helped me adapted to the taste because it has the taste of the brown sugar and spiciness of the ginger. I don’t taste the ginger more than the sweetness of the sugar but still spicy. It contains many small little pieces of ginger that you can eat if you want.

When I first tried Fencihu, it tasted different. Then, I soon realised that they blended the ginger and mixed it with the brown sugar. So, you will taste more of the blended ginger than the sweetness. You will need to stir your cup everytime before you drink. Otherwise, you will feel like you are drinking blended ginger rather than a normal drink at the end. As such, you only get 2-3 thin slices of ginger left in your cup.

My personal preference: Black Gold Legend.

For a not-s0-big-fan-of-ginger person and for the goodness of ginger, I prefer the Black Gold Legend because it does not have the blended ginger taste and it’s convenient to carry around 1-2 pieces when I travel.

Oh well, like all food and drinks, you will need to try it to know your preference. Enjoy!

If you need more information of any of the product:

Alishan Fencihu ginger tea 
There is no official website to share. You can google more about it or call +886 05 256 1566 or +886 929 075 006.

Black Gold Legend ginger tea
You can read more on the following pages:

Black Gold Legend official facebook page

Buying brown sugar ginger tea in Taipei

Where to buy brown sugar ginger tea in Malaysia and Singapore

Alishan Fencihu Ginger Tea 大阿里山 奮起湖 黑糖之老薑

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A trip to Taiwan gave me the opportunity to tried another brand’s ginger tea, Alishan Fencihu 大阿里山 奮起湖. This ginger tea is packet in turquoise plastic bag at a cost of TWD500 for 3 packs. Our tour guide helped us to get it when we were at the Fencihu area. I am not sure if it can be purchased around Taipei City area.

Its main ingredients are ginger and brown sugar from Taiwan and Japan, respectively. It tastes like blended ginger mixed in born sugar, leaving a few thin slices of ginger to eat.

There is no official website to share. You can google more about it or call +886 05 256 1566 or +886 929 075 006 for more information on how and where to purchase.

For the review of how this brand compares to another, please click here.